Privacy Policy and Terms of service

Privacy Policy

Effective Date: September 18, 2026

JV Maintenance & Services (“JV Maintenance & Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name

Phone number

Email address

Mailing or service address

Property or project information

Information submitted through quote or contact forms

Details about requested maintenance, construction, landscaping, roofing, janitorial, or other services

Communications between you and JV Maintenance & Services

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and requests for quotes

Schedule and provide services

Communicate with customers regarding projects and appointments

Process payments and transactions

Provide customer support

Improve our website and services

Send service-related communications

Maintain business records

Prevent fraud, misuse, or unauthorized activity

Comply with applicable legal obligations

3. How We Share Information

We do not sell your personal information for money.

We may share information when reasonably necessary to operate our business, including with:

Employees and contractors who need the information to perform services

Service providers that assist with website hosting, communications, scheduling, payment processing, or other business operations

Professional advisers

Government authorities or other parties when required by law or necessary to protect our legal rights

4. Cookies and Website Technologies

Our website may use cookies, analytics tools, or similar technologies to improve functionality, understand website usage, and improve our services.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Communications

If you provide your phone number or email address, we may contact you regarding your inquiry, quote, appointment, project, or other service-related matter.

Where required by law, marketing communications will provide appropriate options to opt out.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable California law.

Depending on the circumstances and applicable law, these rights may include the ability to request information about personal information we collect, request deletion or correction of certain information, or exercise other rights provided by California law.

Requests may be submitted using the contact information below.

We will verify requests as required by applicable law before providing or deleting certain information.

9. Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

10. Data Retention

We retain personal information for as long as reasonably necessary for business, contractual, legal, accounting, security, and other legitimate purposes.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, contact:

JV Maintenance & Services
1970 Iris Way
Escondido, CA 92027
Phone: (760) 891-4882

Terms of Service

Effective Date: September 18, 2026

These Terms of Service (“Terms”) govern your use of the JV Maintenance & Services website and your relationship with JV Maintenance & Services (“JV Maintenance & Services,” “we,” “us,” or “our”).

By using our website, submitting a request for a quote, scheduling services, or engaging us for services, you agree to these Terms.

1. Our Services

JV Maintenance & Services provides property maintenance and related services, which may include:

General construction and remodeling

Roofing and exterior services

Landscaping and outdoor improvements

Property maintenance

Janitorial and commercial services

Plumbing and related installations

Irrigation and sprinkler services

Security-related services

Other maintenance, repair, construction, and property services

The availability and scope of services may vary by location, project requirements, licensing requirements, contractor availability, and other circumstances.

2. Quotes and Estimates

Quotes and estimates are based on the information available to us at the time they are prepared.

A quote may change if:

The scope of work changes

Additional work is requested

Existing conditions differ from those reasonably observable

Additional materials or labor become necessary

Hidden or unforeseen conditions are discovered

Government requirements, permits, or inspections affect the project

Unless otherwise stated in writing, a quote does not guarantee that additional work will not be required.

3. Scope of Work

The specific services, materials, pricing, schedule, and other project requirements may be described in a written proposal, estimate, invoice, work order, service agreement, or other documentation provided to the customer.

If there is a conflict between these Terms and a separately signed written agreement, the signed agreement will control to the extent permitted by law.

4. Customer Responsibilities

Customers are responsible for:

Providing accurate information regarding the property and requested work

Providing reasonable access to the property when necessary

Identifying known hazards, restrictions, or conditions affecting the work

Obtaining approvals or permissions that are the customer's responsibility

Removing or securing personal property when reasonably necessary

Paying invoices according to the agreed payment terms

Customers should not direct workers to perform work outside the agreed scope without authorization.

5. Scheduling

Project and service schedules are estimates unless a specific completion date is expressly guaranteed in writing.

Weather, material availability, inspections, permits, subcontractors, emergencies, site conditions, and other circumstances may affect scheduling.

We will make reasonable efforts to communicate significant scheduling changes.

6. Payments

Customers agree to pay the amounts specified in their applicable estimate, proposal, invoice, or service agreement.

Deposits, progress payments, final payments, cancellation fees, or other payment requirements may apply depending on the project.

Failure to make required payments may result in suspension or termination of services and may result in collection costs or other remedies permitted by law.

7. Changes to Work

Requests to add, remove, or change work may affect the project's price and schedule.

Additional work should be approved through a written change order, revised estimate, written authorization, or other documented agreement when appropriate.

8. Materials and Substitutions

Materials may be subject to availability.

When necessary, we may propose reasonably comparable alternatives. Material substitutions that materially affect the scope, appearance, performance, or price should be communicated to the customer for approval when required.

9. Property Access and Site Conditions

Customers authorize JV Maintenance & Services and its authorized personnel to access the property as reasonably necessary to perform agreed services.

Customers should disclose known conditions that could create safety concerns or affect the work.

If unsafe or materially different conditions are discovered, we may pause work until the issue can be addressed.

10. Permits, Licenses, and Compliance

Certain work may require permits, inspections, licensed professionals, or other governmental approvals.

Responsibility for obtaining permits or approvals will depend on the project and applicable law and will be identified in the applicable agreement where appropriate.

Nothing in these Terms is intended to waive any rights or protections that cannot legally be waived.

11. Warranties

Any warranties applicable to particular services or materials will be stated in the applicable proposal, contract, invoice, manufacturer warranty, or other written documentation.

Except where prohibited by law, no additional warranties are created solely by these website Terms.

12. Limitation of Liability

To the maximum extent permitted by applicable law, JV Maintenance & Services will not be responsible for indirect, incidental, special, consequential, or unforeseeable damages arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

13. Third-Party Contractors and Providers

Certain projects may involve subcontractors, suppliers, manufacturers, or other third-party service providers.

Where applicable, their work, products, warranties, and terms may be governed by separate agreements or warranties.

14. Website Use

You agree not to:

Use the website for unlawful purposes

Attempt to interfere with website operation or security

Submit fraudulent or misleading information

Access systems or information without authorization

Use the website to distribute malicious software or harmful material

We may restrict or terminate access to the website when reasonably necessary to protect the website, our business, or other users.

15. Intellectual Property

The website and its content, including text, graphics, logos, photographs, videos, branding, and other materials, may be owned by or licensed to JV Maintenance & Services.

You may not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization.

16. Communications

By submitting your contact information, you agree that JV Maintenance & Services may contact you regarding your inquiry, estimate, appointment, project, account, or services.

Marketing communications, where applicable, will be handled in accordance with applicable law and may provide an opportunity to opt out.

17. Cancellation

Cancellation policies may vary depending on the service or project and may be specified in the applicable estimate, proposal, service agreement, or other written documentation.

Any cancellation rights required by applicable law remain unaffected.

18. Force Majeure

We will not be responsible for delays caused by circumstances beyond our reasonable control, including severe weather, natural disasters, government actions, labor disruptions, supply shortages, utility interruptions, emergencies, or other circumstances that reasonably prevent or delay performance.

19. Dispute Resolution

If a dispute arises regarding services, payment, or these Terms, the parties agree to first attempt to resolve the matter through good-faith communication.

Nothing in these Terms prevents either party from exercising rights or remedies that cannot legally be waived.

20. Governing Law

These Terms will be interpreted under the laws applicable in the State of California, except to the extent applicable law requires otherwise.

21. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.

22. Contact Information

Questions regarding these Terms may be directed to:

JV Maintenance & Services
1970 Iris Way
Escondido, CA 92027
Phone: (760) 891-4882